"I wanted you to know how much we appreciate the efforts you and your service guys have made for us. Jeff, Ben, and Terry have been really great and the new stair lift is, of course, a huge improvement! I am so grateful for your help and will pass on the name of your company to my friends."
"Craig, thank you for the quick fix on the bent piece at Trinity Lutheran in Mtn Home AR. It has been a pleasure doing business with you, and we look forward to working with you and your team again."
"On a Sunday and two days before Christmas, my 92 yr old Uncle's Chair Lift stopped working to get him to his upstairs where bathroom and bedrooms are. He is pretty much disabled when it comes to steps and so I called Country Home Elevator and Stair Lift and Craig Jones came out to his house and got the chair running again. His service and kindness were a welcome sight."
"Our elevator system was completed approximately six months ago, and we are so pleased to have it in our home. We have health issues with old knees, residual pain and limited movement from surgeries, and live in a three-level house. We decided that installing an elevator was more sensible than moving, and that decision has made a very positive impact on our comfort levels. Your company was recommended to us by friends, and we have found their recommendation was right on target. The elevator works perfectly, is aesthetically compatible with our interior/exterior furnishings, and has become a fun conversation piece with friends and family who visit us. They all want to ride on the elevator. Your installation and service personnel have been knowledgeable, competent, and customer-focused during the complete process of installing and servicing the elevator. We are extremely pleased with your contributions. Thank you so much for a job well-done."
"Our elevator has been a blessing. John and I could not have stayed in our home without our 3 stop home elevator"
"I am installing my second home elevator in another home"
"Country Home Elevator is installing our third unit in our development"
"On 26 August, I had an Excel Stairway Lift installed in my home. The whole experience, from the salesman Chuck Meppelink, to the installer Bobbie Heard, has been very pleasant. Rarely does that happen (to me anyway) and I just wanted to commend your sales staff and your installers on the wonderful job that they are doing."
"Unfortunately, we got our stair lift somewhere else. I wish we had used Country Home Elevator in Brighton, Mo. Several things went wrong with the stair lift and then it just stopped working on Friday night. We had company and the only way my father could join in the festivities was to use the stair lift. We were so frustrated with it. And to make things worse, the company we bought it from was not open on Saturday and had no emergency number for their elevator equipment. My brother got online and found a phone number to another dealer which happened to be Country Home Elevator. It was after hours and we had to leave a voice message. We just knew no one would return our call - remember this is Friday night. Within a few minutes Craig Jones from Country Home called back - we were amazed and very grateful. Up front we told Craig that we did not buy the stair lift from them but asked if he might be able to help us. Craig talked us through it and we got the chair lift working. He saved the weekend for us!! I asked what we could do to pay him for his time and he asked if we would write a testimonial - so here I am. If we had to do it over again we would certainly have used Country Home Elevator. And if we are dissatisfied with the support from the original company we will be hiring Country Home to take over. Thanks a bunch Country Home Elevator and Craig. P.S. While we were on the phone with Craig, Jeff from Country Home called also. So not just one but two helpful people returned our call. Now that's what I call SUPPORT."